Have any questions? info@incube-8.com +603 2785 6800
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Questions, related to Serviced Office enquiries

1. How many locations we can use once we have an office space with you?

We have one location- Mont Kiara, Kuala Lumpur

What is the minimum contract tenure for the service office?

Our policy on minimum tenure is six (6) months.
Month to month rental is available at higher rates, for more information please contact our sales team at +603 27856800

Can I upgrade my package?

Yes, you can always upgrade it. We offer flexible options whenever you are ready to expand your business.

Can I equip the room with my own fittings and equipment?

Yes, it is possible

Does Incube8 provide insurance?

Incube8 has a master policy undertaken with an established registered insurer which covers material damage, property damage and bodily injury due to Fire, Burglary, Public Liability and other malicious act stipulated in the insurance policy clauses.

How can I terminate my Office rental agreement?

One (1) month notice from expiry of contract date is required if you wish to terminate the service with Incube8.

Do you provide Internet facilities?

We provide high speed internet broadband solutions and you can get connected either via LAN or WIFI connection straight away.

Can I access my office on weekends?

Yes, with Serviced Office package you have 24 hours access to your office space during working days, weekends and public holidays

Can I use Incube8 phone number or you will provide me dedicated phone line?

You cannot use Incube8 phone number 03-27856800. With Serviced office package we provide Dedicated phone number with receptionist service

Can I have FAX line?

Yes, Incube8 offers two online FAX options: Dedicated Fax number or Shared Fax number. Please contact our sales team for more details at +603-27856800

Questions related to Virtual office packages:

Can you forward my mail to me?

No, Incube8 receives and stores incoming mails only.

How do I know that I received mails or parcels under my company name?

Our receptionist will send you email notification once we receive any mail or parcel for you.

Can I have Tenancy Agreement for VO package?

No, Tenancy Agreement is only available for Serviced office packages

Can I pay monthly for VO package instead of signing up for 6 or 12 months?

No, our all VO packages either for 6 or 12 months only with upfront payment without deposit charges

Do you have any limit for incoming mails or parcels?

No more than 30 pcs of mail monthly and no more than 5 pcs of courier envelopes per month.

Oversized parcels must be collected within 24 hours after Email notification to avoid extra storage charges- RM5 daily

What is included in VO Basic package?

Business address, email notifications for incoming mails and storage of incoming mails. Please contact our sales team for more details at +603-27856800

What is included in VO Silver package?

Business address, email notifications for incoming mails and storage of incoming mails, dedicated phone line with auto forwarding to one local number (no reception service)

Please contact our sales team for more details at +603-27856800

Can I use Incube8 Business Address for my company registration?

Yes, once your VO package is fully paid and activated you can use it for your company registration

What is included in VO Bronze package?

Business address, email notifications for incoming mails and storage of incoming mails, dedicated phone line with reception service.

Please contact our sales team for more details at +603-27856800

What VO package includes reception service, Lounge area and Hot Desk usage?

VO Gold, VO Platinum & VO Black packages

Please contact our sales team for more details at +603-27856800